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Join circex and Get Into the Lobby Fast

Creating your circex account takes a few minutes — fill in your details, verify your number, and your wallet is ready for a bKash, Nagad, or Rocket deposit straight away. Availability depends on your local law and eligible regions.

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ACCOUNT SAFETY SIGNALS

How We Protect Your Account

Your account and payment data are handled with a few concrete protections in place. Connections to circex run over SSL encryption, so your login credentials and payment details are not transmitted in plain text. Your password is stored in hashed form — we cannot read it, and neither can anyone else. Identity verification before withdrawal adds a layer that makes it harder for someone else to pull funds from your account even if they got your login. We do not share your personal data with third parties outside of what payment processing requires, and your registered wallet number is only used to send withdrawals back to you.

SSL Encryption

Every connection to your account runs over SSL so your login, personal details and payment information are protected during transmission.

Hashed Passwords

Your password is never stored in readable form. Even our own systems cannot retrieve it — only you can reset it through your registered mobile number.

Withdrawal Verification

Identity checks before your first withdrawal confirm that funds only move to the account holder, adding a practical barrier against unauthorised access.

Data Handling

Your personal details are used to run your account. We do not sell or pass them to third parties outside of what your deposit and withdrawal processing requires.

LOCAL DEPOSIT OPTIONS

Deposit via bKash, Nagad or Rocket

Once your account is active, adding funds is done through the payment screen in your dashboard. Select bKash, Nagad, or Rocket, enter the amount, and you'll see the account number to send to. Open your wallet app, send to that number, confirm with your PIN, then enter the transaction ID back in the deposit form. Most deposits reflect in your circex wallet quickly, though timing can vary. Withdrawals follow a similar path — request the amount, confirm your wallet number matches your registered details, and the transfer is sent to your bKash, Nagad, or Rocket account after verification clears.

bKash Send from your bKash app to the account number shown on the deposit screen. Enter the transaction ID to confirm and your balance updates.
Nagad Use your Nagad app to transfer the deposit amount. The confirmation step ties the transaction to your account so it posts correctly.
Rocket Rocket deposits follow the same send-and-confirm flow. Check that your registered Rocket number matches your account details before requesting a withdrawal.

What Happens When You Register

When you open your account, you start by entering your mobile number — that number becomes your login and the handle tied to your wallet. You'll receive an OTP to confirm ownership, so keep your phone nearby. Once confirmed, you set a password and fill in your profile details. Identity verification may be required before

your first withdrawal; this usually means uploading a national ID or passport so we can match it to your account name. After that, your account dashboard shows your wallet balance, deposit history, and active rounds all in one place. Support is reachable through the live chat icon inside the dashboard if you hit any step

that needs a hand. Players in Dhaka and elsewhere across Bangladesh access the same account flow through mobile browser or the desktop site.

  • OTP Verification Your mobile number is confirmed via one-time password during registration, so only you can activate the account from the start.
  • Identity Check A national ID or passport upload may be needed before your first withdrawal — this keeps your account and winnings secure.
  • Wallet Dashboard After login, your balance, deposit options and active game rounds sit on one screen so you can move between them without hunting through menus.
  • Live Chat Support The live chat icon inside your dashboard connects you to our support team when a registration step or account question needs a direct answer.

Account

When you open your account, you start by entering your mobile number — that number becomes your login and the handle tied to your wallet. You'll receive an OTP to confirm ownership, so keep your phone nearby. Once confirmed, you set a password and fill in your profile details. Identity verification may be required before your first withdrawal; this usually means uploading a national ID or passport so we can match it to your account name. After that, your account dashboard shows your wallet balance, deposit history, and active rounds all in one place. Support is reachable through the live chat icon inside the dashboard if you hit any step that needs a hand.

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Your details are encrypted for secure account access.

ACCOUNT HELP PATHS

Get Help With Your Account

If you run into a question during registration or after — a verification step, a deposit that hasn't reflected, or a login issue — there are a few ways to reach us. Live chat inside your dashboard is the quickest route for most account questions. For anything that needs documentation or a longer exchange, email works. We also keep a help section with answers to the most common registration and payment questions.

Live Chat Open the chat icon inside your account dashboard. It connects you directly to support for registration steps, deposit questions, and account access issues.
Email Support For account queries that need screenshots or document attachments, email lets you send the full context and get a written response.
Help Section The help section covers common registration questions — OTP not arriving, ID upload requirements, and how the deposit confirmation step works.

Common Questions About Signing Up

If something isn't clear from the steps above, the answers below cover what we hear most often from people setting up their account for the first time.

A valid mobile number, a password, and your basic profile details. Identity documents may be needed later for withdrawal verification, but registration itself is quick.

Check that the number you entered is correct and has signal. If the OTP hasn't arrived after a minute, use the resend option on the registration screen. Contact live chat if it still doesn't come through.

Yes. The registration form and deposit screen both work in a mobile browser without needing an app download. bKash, Nagad and Rocket deposits are supported through the same flow.

We may ask you to upload a national ID or passport before your first withdrawal. This step ties your account to a verified identity and is standard practice for protecting your funds.

After you enter the transaction ID from your bKash, Nagad or Rocket app, your dashboard balance updates once the transfer is confirmed. Check your deposit history tab if you need a record.

Access depends on your local law and eligible regions. We support bKash, Nagad and Rocket as deposit methods for accounts in supported Bangladesh regions — check the terms for eligibility details.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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