Verify your circex account
Account verification keeps your balance secure and lets us process payouts without delays. The first time you request a withdrawal, we ask for a government-issued ID and proof that the wallet you are using belongs to you. This step confirms you own the account and protects against unauthorized access. Upload a clear photo of your national ID card or passport, then snap
a selfie holding the same document. The verification team reviews submissions within a few hours on business days. Once approved, your account gains full withdrawal access and you will not need to verify again unless you change your registered wallet. We store your documents securely and never share them outside our compliance process.
- Prepare your ID document — Have your national ID card or passport ready. The photo must show all four corners and the text must be readable.
- Upload ID and selfie — Submit the ID photo through the verification form, then take a selfie holding the same document next to your face.
- Wait for review — Our team checks submissions during business hours. Most accounts get verified within a few hours; complex cases may take longer.
- Receive confirmation — Once approved, you will see a verified badge in your account dashboard. Your withdrawal requests now move without additional document checks.